And more bad airline news

By now you have all heard about American Airlines trying to get out of the red by going to drastic measures: 

American Airlines will start charging $15 for the first checked bag, cut domestic flights and lay off workers as it grapples with record-high fuel prices, the airline said today.

“The airline industry as it is constituted today was not built to withstand oil prices at $125 a barrel, and certainly not when record fuel expenses are coupled with a weak U.S. economy,” said Gerard Arpey, American Airlines parent AMR Corp. chairman and CEO, in a statement. – from Chicago Tribune

Customer Service seems to be a way of the past, if travelers will take this move. I do trust in the public! They will NOT take this! American – and other major airlines – have mismanaged their business for years! Now, in addition to high ticket prices, multiple surcharges and “fees”, they try to add baggage fees for the first bag! What is next? Will we be charged for the seat belt we have to use? Instead of being more customer friendly this airline thinks they can just keep on charging!

I urge all travelers to talk to us! We will always be able to help with reservations, provided we made them in the first place, even though we get NOTHING from the airlines for it!


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